Winter storms take their toll on the railways and Network Rail's Steve Hawkins and his engineers have their work cut out after the line at Dawlish in Devon is washed away.
A fitter has to work quickly to repair a faulty peak-time train full of frustrated passengers, and a major service disruption hits Paddington on Meet the Manager day.
Driver Bruce Parkin steps off a train with his family to attend his retirement party after a remarkable 52 years' service, and Reading's new state-of-the-art station starts to take shape.
The small Devon seaside station at Dawlish is brought to life by an influx of people attending an air show and gate-line operator Peter Eagle tries his hand at foreign languages in Bath.
Staff deal with customers using the usually unmanned Newbury Racecourse station to attend two major meetings and emergency services are called into action at the Penzance depot.
Reading's duty station manager Gary Brownlie tries to stop students dodging train fares, while sleepy passengers and drunken revellers make life difficult in Bristol.
